Blog

Online donating is increasing year on year yet the charity retail sector is still lagging when it comes to updating fundraising processes. It has been almost 20 years since the first online donation but this still makes up less than 10% of total fundraising for most charities.

When we created Wil-U, we thought long and hard about what would make it the best charity shop solution out there. We knew we wanted to make things easier for charities and create simple technology that didn’t cost an arm and a leg. We wanted to create a solution that could be built around a ...

About a year ago, a large UK charity came to us with issues around their retail Gift Aid sign up process. They told us that they had serious challenges with the paper sign up forms – they’re messy, hard to store, easy to lose and 25% of the time, the data was incorrect, illegible, or incomplete. ...

There are a lot of great small charities that sometimes don’t get the recognition they deserve due to the unique nature of their cause. To remind people everywhere that small doesn’t mean unimportant, we wanted to write about a few of the small things you might be forgetting that could make a big ...

With all the attention currently being paid to GDPR – compliance, consent, Data Protection Officers – it’s easy to lose track of the basics of data security. If you’ve made the leap into a more digital retail environment, or are thinking of doing so, you may be concerned to hear that charities are ...

Small charities face a “hurricane of change” according to the Facing Forward report by Lloyds Bank Foundation for England and Wales. The report calls for government, funders and larger charities to take action to help small charities in challenging times, echoing some of our own thoughts on the ...

It’s easy to get whisked away by the possibilities of modern charity retail technology. It’s human nature to want the newest gadgets packed with endless features that empower you to be more productive, more efficient, more successful. With a smooth-talking salesman eager to dazzle you with the ...

There are many reasons someone may come into your charity shop: on the hunt for a bargain, rummaging for a vintage find, or looking for a particular film, album, or book. But sometimes, those in your shop may be looking for something more: more info on your cause, how you can help them or family ...

You know it. Volunteers know it. Most importantly, donors know it, too. The Gift Aid process can be confusing and seemingly complicated. Also, asking people about tax can be awkward and donors don’t want to be held up by the faff of filling in forms when they’re just dropping off donations.