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Meet The Team

Get to know the people who help make your retail operations a success.

Business Development & Customer Success

Chris hardy 2
 Managing Director

Chris

 
Chris Hardy

I completed my first marathon on October 15th 2023 and it took me 4h 41m, I now aim to run another one in 2025 and do it under 4h 15m. My overall goal is to complete a 70.3 Triathlon before I am 50.

Eve Penrice

Head of Business Development

Eve 

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 I’m a mum of two children, so most of my time outside work is spent between football and swimming! When I do manage to grab a bit of spare time, I love getting creative - usually baking something sweet or experimenting with new recipes in the kitchen.  

Matt Spencer

Head of Customer Success

Matt

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I enjoy photography, from experimenting with camera settings to editing. I’ve started learning guitar, and my collection is slowly growing on my living room wall! When I’m not working on photos or playing guitar, I’m usually out walking my dog, Bamboo.

Victoria
 Marketing & Sales Executive 

Victoria

 
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I enjoy travelling, walking and being by the sea. Other than that, I love being social and always busy with friends and family!

Customer Delivery & Development 

Hannah Mulligan

Head of Software Development

Hannah

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I enjoy going to watch my local ice hockey team play and occasionally going on road trips with my friends to watch away games. 

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Technical Operations Manager

Will

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I joined PXtech (Wil-U) in 2016. In my free time I enjoy baking, watching films, and playing video and board games.

 

Jack Morley

Service Delivery Team Leader

Jack

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 I have a master's in music production. With over 1 million plays on my tracks, I have been able to DJ around the UK and at a festival in Amsterdam. 
Mark Allison

Service Technician

Mark

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I'm a Warhammer player who plans to paint them one day. Maybe. I studied Cybernetics at university. Give me a black coffee and a sea view, and I'm happy. 

Jake Swann

Service Technician

Jake

Jake 2

I like and keep reptiles. In my spare time, I enjoy playing TTRPG's. One day, I would like to visit Japan. 



Rachel Wood

Service Technician

Rachel

 

Rachel 2

 I would love to go to the Maldives for a long holiday, I enjoy photography as a hobby and I love spending time with my partner. 

nicky mo - QA

QA

Nicky

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Since starting my career here at the helpdesk, I have been a part of many sides to the development of Wil-U. Outside of work, I like to play badminton whenever I can.
Kim Hoffman

Senior QA Tester

Kim

Kim 2

I've been with PXtech for over 10 years! I love gaming and have 4 cats!

Nathe Sinfield (1)

Business Analyst

Nathe

Nathe 2

Outside of being a Business Analyst for Wil-U, I enjoy writing and producing music for myself and others to ensure I stay creative.

 



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Technical Architect

Chris

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I enjoy baking and rock climbing
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Senior Developer

Shaun

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I have 21 years of experience as a Full Stack Developer, I love keeping up to date with the latest development technologies and deepening my development skills and knowledge.

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Developer

Toby

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 It seems I’ve got a talent for picking hobbies that make my wallet weep. Warhammer, Medieval Re-enactment, LARP, Airsoft—you name it, if it’s pricey and involves a good fight, I’m there.  

James Hawley

Junior Developer

James

 

 

James Hawley 2

 I'm big into cycling while the weather is good, I'm part of a cycling club, we ride about 50 miles every Sunday, its can be really hard work but its good to get outside!  

Infrastructure

Matt Baker

Head of Infrastructure

Matt

Matt Baker 2

 In my spare time I enjoy designing and building things, tinkering with engines and electronics as well as racing a mini in the UK Autograss championships. I'm also a keen climber (bouldering and a little sport climbing)

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Network & Infrastructure Engineer

Arron

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I would one day like to fix up and live in an old house in the middle of nowhere. I once worked as an ice cream man. I enjoy hyperbole.

Business Operations & Finance

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Head of Governance & Admin

Ilona

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 I have a black belt in kickboxing, I would love to visit the Galapagos Islands one day, and I'm mostly fuelled by coffee 

Rebecca Caldicott

Company Administrator

Rebecca

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I am a Mum of 2 young children who definitely keep me busy! When I get the chance I enjoy Pilates, walks with my dog and the occasional cocktail or two with my Husband and friends! I have a passion for houses and interiors and would love to one day do a big house renovation.

Join Our Family of Charities

Success Stories

CSSEF’s Retail Journey & Strengthening a Wil-U Family Partnership.

CSSEF (Chloe and Sophie’s Special Ear Fund) started with one simple goal: to make life a little brighter for deaf children in their local community. Inspired by sisters Chloe and Sophie Jackson, the charity has spent over 15 years raising funds and spreading awareness to help local schools and services offer better support to Deaf children.

Optimising Yorkshire Cancer Research's Retail with Wil-U's EPOS System

Yorkshire Cancer Research exists so that more people within their region can live longer, healthier lives, free of cancer. The independent charity has been funding researchers and cancer experts who pioneer early diagnosis and discover new and better treatments for people with cancer since 1925.


Why We Do What We Do

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We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

Samaritans-Guildford

Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

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Martlets Hospice

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Completely painless!

Tynedale Hospice

Tynedale Hospice

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It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!

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Drop Inn Armagh

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Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

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Yorkshire Cancer Research

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We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

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Save The Children UK

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We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF

ELF

Want to know more about Wil-U? Let’s talk

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