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Meet The Team

Get to know the people who help make your retail operations a success.

 

 

Chris hardy 2
 Managing Director

Chris

 
Chris Hardy

I completed my first marathon on October 15th 2023 and it took me 4h 41m, I now aim to run another one in 2025 and do it under 4h 15m. My overall goal is to complete a 70.3 Triathlon before I am 50.

 

 

Eve Penrice

Head of Business Development

Eve 

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 I’m a mum of two children, so most of my time outside work is spent between football and swimming! When I do manage to grab a bit of spare time, I love getting creative - usually baking something sweet or experimenting with new recipes in the kitchen.  

Matt Spencer

Head of Customer Success

Matt

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I enjoy photography, from experimenting with camera settings to editing. I’ve started learning guitar, and my collection is slowly growing on my living room wall! When I’m not working on photos or playing guitar, I’m usually out walking my dog, Bamboo.

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Head of Governance & Admin

Ilona

 

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 I have a black belt in kickboxing, I would love to visit the Galapagos Islands one day, and I'm mostly fuelled by coffee 

Matt Baker

Head of Infrastructure

Matt

 

Matt Baker 2

In my spare time, I enjoy designing and building things, tinkering with engines and electronics, as well as racing a mini in the UK Autograss championships. I'm also a keen climber (bouldering and a little sport climbing)

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Technical Operations Manager

Will

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I joined PXtech (Wil-U) in 2016. In my free time I enjoy baking, watching films, and playing video and board games.

 

Jack Morley

Service Delivery Team Leader

Jack

Jack 2

I have a master's in music production. With over 1 million plays on my tracks, I have been able to DJ around the UK and at a festival in Amsterdam. 

Mark Allison

Service Technician

Mark

 

Mark 2

I'm a Warhammer player who plans to paint them one day. Maybe. I studied Cybernetics at university. Give me a black coffee and a sea view, and I'm happy.

Jake Swann

Service Technician

Jake

Jake 2

I like and keep reptiles. In my spare time, I enjoy playing TTRPG's. One day, I would like to visit Japan. 



nicky mo-1

QA

Nicky

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Since starting my career here at the helpdesk, I have been a part of many sides to the development of Wil-U. Outside of work, I like to play badminton whenever I can.

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Senior Developer

Shaun

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I have 21 years of experience as a Full Stack Developer, I love keeping up to date with the latest development technologies and deepening my development skills and knowledge.

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Technical Architect

Chris

 

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I enjoy baking and rock climbing

Rebecca 2

Company Administrator

Rebecca

 

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I am a Mum of 2 young children who definitely keep me busy! When I get the chance I enjoy Pilates, walks with my dog and the occasional cocktail or two with my Husband and friends! I have a passion for houses and interiors and would love to one day do a big house renovation.

Join Our Family of Charities

Success Stories

Transforming Retail: Community Integrated Care & Inspire By with Wil-U

Community Integrated Care and Inspire By currently support over 70 individuals across four shop locations. Each person’s support is tailored to their strengths and ambitions, with roles designed to suit their unique journey. The initiative is all about empowering people with learning disabilities and additional support needs, helping them build employability skills and qualifications through...

CSSEF’s Retail Journey & Strengthening a Wil-U Family Partnership.

CSSEF (Chloe and Sophie’s Special Ear Fund) started with one simple goal: to make life a little brighter for deaf children in their local community. Inspired by sisters Chloe and Sophie Jackson, the charity has spent over 15 years raising funds and spreading awareness to help local schools and services offer better support to Deaf children.


Why We Do What We Do

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We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

Samaritans-Guildford

Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

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Martlets Hospice

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Completely painless!

Tynedale Hospice

Tynedale Hospice

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It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!

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Drop Inn Armagh

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Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

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Yorkshire Cancer Research

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We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

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Save The Children UK

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We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF

ELF

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