---
title: Digital Charity Gift Aid Solutions | Retail Gift Aid Solutions
description: For the best digital charity Gift Aid solutions, get in touch with Wil-U today. Learn how you can maximise Gift Aid, minimise admin, and reduce costs.
---

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# End-to-End Digital Gift Aid

Unlock the full potential of Retail Gift Aid with an automated digital Gift Aid solution.

[Let’s Start A Conversation](https://www.wil-u.com/start-a-conversation/step-1)

[Gift Aid Demo](https://www.wil-u.com/gift-aid-demo)

![Tablet & Stand - Above - DGA - LRG](https://6235056.fs1.hubspotusercontent-na1.net/hub/6235056/hubfs/Tablet%20&%20Stand%20-%20Above%20-%20DGA%20-%20LRG.png?width=1200&length=1200&name=Tablet%20&%20Stand%20-%20Above%20-%20DGA%20-%20LRG.png)

![Digital End-to-End Gift Aid](https://6235056.fs1.hubspotusercontent-na1.net/hub/6235056/hubfs/Digital%20End-to-End%20Gift%20Aid.png?width=1200&length=1200&name=Digital%20End-to-End%20Gift%20Aid.png)

![Label Printer - LRG](https://6235056.fs1.hubspotusercontent-na1.net/hub/6235056/hubfs/Label%20Printer%20-%20LRG.png?width=1200&length=1200&name=Label%20Printer%20-%20LRG.png)

![dga angle (1)](https://6235056.fs1.hubspotusercontent-na1.net/hub/6235056/hubfs/dga%20angle%20(1).png?width=1200&length=1200&name=dga%20angle%20(1).png)

### An Easier Way to Manage Retail Gift Aid

Wil-U Digital Gift Aid is a fully digital, tablet-based solution designed to make managing retail Gift Aid simple and efficient. By streamlining every step of the sign-up and claiming process, it helps boost Gift Aid revenue while significantly reducing admin and paperwork.

With an intuitive interface and powerful automation, charities have seen Gift Aid claims increase by over 50% on average. Saving time, improving accuracy, and making every donation go further.

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Works Offline

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Unlimited Postcode Lookup

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Customisable

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Portable

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 HMRC Compliant

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Repeat Donor Functionality

![key aspects icon (1)](https://www.wil-u.com/hs-fs/hubfs/key%20aspects%20icon%20(1).png?width=41&height=40&name=key%20aspects%20icon%20(1).png)

 Sustainable

## Works Offline

You can keep signing up donors and printing bag labels even if the internet goes down. All new sign-ups are securely encrypted and stored on the tablet, ready to automatically sync with your donor database as soon as you're back online.

## Unlimited Postcode Lookup

Postcode lookup is built into the sign-up form, making it quick and easy for donors by automatically filling in and validating their address details. Best of all, unlimited lookups are included in your subscription -  no caps, no extra charges.

## Customisable

Tailor your Gift Aid Declaration, Agency Agreement, marketing preferences, and policies to match your requirements. You can even personalise the look and feel by adding your own images and brand colours.

## Portable

Our Digital Gift Aid solution can be used wherever you need it most - whether on the shop floor, by the back door, or directly to donors. It can even be taken out on vans, making it easy for donors to sign up during collections.

### HMRC Compliant

Our Gift Aid system is fully HMRC compliant, securely capturing and storing donor declarations, accurately tracking sales of donated goods, and automatically managing donor communications when needed. It follows all HMRC guidelines for record-keeping, consent, and audit trails.

![compliant](https://www.wil-u.com/hs-fs/hubfs/compliant.png?width=353&height=400&name=compliant.png "compliant")

![communicate-donar](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/communicate-donar.webp?width=1600&height=1067&name=communicate-donar.webp)

## Communicating with Donors

HMRC outlines guidelines on when and how communication with donors should occur to claim the Gift Aid. We've developed a fully automated system that ensures you comply with these rules. It even saves you from having to print and send letters through our automated mailing service. Bid farewell to envelope stuffing (except for Christmas cards!)

![repeat donor (2)-1](https://www.wil-u.com/hubfs/repeat%20donor%20(2)-1.png "repeat donor (2)-1")

 

**Repeat Donor Functionality**

Existing donors can easily look up their donor ID and print labels for their donation bags, making drop-offs quick and simple. If a donor hasn’t provided an email address before, the system prompts them to add one, helping reduce reliance on paper and reducing paper costs. Plus, it tracks repeat donors to help you understand supporter engagement over time.

**Sustainable**

Cutting down on paper and postage is a big part of how we’ve designed our retail Gift Aid tools. We’ve taken out paper sign-up forms altogether and encourage donors to share their email instead, so there’s less need for sending donor communications through the post. When letters do have to go out, we’ve got tools to make sure it’s done most efficiently.  
Wil-U helps you get the most out of Gift Aid while keeping

![Sustainability ](https://www.wil-u.com/hs-fs/hubfs/Sustainability%20.png?width=429&height=500&name=Sustainability%20.png "Sustainability ")

## The Gift Aid Journey with Wil-U

![Gift Aid Timeline arrows (1)](https://www.wil-u.com/hs-fs/hubfs/Gift%20Aid%20Timeline%20arrows%20(1).jpg?width=492&height=50&name=Gift%20Aid%20Timeline%20arrows%20(1).jpg "Gift Aid Timeline arrows (1)")

![sign up (8)-1](https://www.wil-u.com/hs-fs/hubfs/sign%20up%20(8)-1.png?width=311&height=175&name=sign%20up%20(8)-1.png)

#### Donor Signs Up

Donors can get signed up in just a few minutes through a simple form that asks the relevant tax questions and required information. All donor info is safely stored in the cloud, so everything’s secure & accessible.

![Donation Bags](https://www.wil-u.com/hs-fs/hubfs/Donation%20Bags.png?width=223&height=175&name=Donation%20Bags.png)

#### Donations Labelled

 During sorting, the Donor ID is used to generate individual labels for items to go on the shop floor. More information can be added to the barcode e.g item & price if you'd like

![sales (1)](https://www.wil-u.com/hs-fs/hubfs/sales%20(1).png?width=151&height=175&name=sales%20(1).png)

#### Sales Tracked

When an item sells, your Wil-U EPOS tracks it, links it to the donor, and calculates the eligible amount for Gift Aid after commission and VAT

![build claim](https://www.wil-u.com/hs-fs/hubfs/build%20claim.png?width=168&height=175&name=build%20claim.png)

#### Claim Built

The donor will be contacted (if required) before adding the amount to your claim. Once all requirements are met, the amount is automatically included. You can view everything in the Wil-U Control Centre.

![submit (2)](https://www.wil-u.com/hs-fs/hubfs/submit%20(2).png?width=158&height=175&name=submit%20(2).png)

#### Claim From HMRC

When your claim is ready, submit it to HMRC with one click. If HMRC rejects any part of the claim, we’ve got you covered. Our system quickly identifies and removes any problematic donor data, ensuring your claim goes through smoothly.

 

## **Try our Digital Sign Up Solution**

Discover how Wil-U's Digital Gift Aid system can revolutionise your charity's donor sign-up process. By eliminating paperwork and automating the process, our solution enhances efficiency and donor engagement.

 Experience the user-friendly interface firsthand by accessing our free demo, which showcases the donor sign-up process on a Wil-U tablet.

[Click Here To Try Our Digital Gift Aid Demo](https://www.wil-u.com/gift-aid-demo)

![dga](https://www.wil-u.com/hs-fs/hubfs/dga.png?width=2000&height=2000&name=dga.png "dga")

### Automated Retail Gift Aid Solutions

###### Increase your charity’s Retail Gift Aid income with automated solutions

This guide explores how automated Retail Gift Aid solutions can significantly boost your charity's income while minimising administrative burdens.

[Get Started](https://www.wil-u.com/retail-gift-aid-solutions-guide)

![wil-u\_automated\_retail\_gift\_aid\_guide\_mock\_up](https://www.wil-u.com/hs-fs/hubfs/wil-u_automated_retail_gift_aid_guide_mock_up.png?width=367&height=549&name=wil-u_automated_retail_gift_aid_guide_mock_up.png)

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- ![the treehouse trus](https://www.wil-u.com/hs-fs/hubfs/the%20treehouse%20trus.jpg?width=200&height=200&name=the%20treehouse%20trus.jpg)
- ![dove cottage day hospice](https://www.wil-u.com/hs-fs/hubfs/dove%20cottage%20day%20hospice.jpg?width=222&height=222&name=dove%20cottage%20day%20hospice.jpg)
- ![home start wessex](https://www.wil-u.com/hs-fs/hubfs/home%20start%20wessex.jpg?width=1696&height=1576&name=home%20start%20wessex.jpg)
- ![ambers army](https://www.wil-u.com/hs-fs/hubfs/ambers%20army.png?width=342&height=134&name=ambers%20army.png)

## Success Stories

[![](https://www.wil-u.com/hubfs/Image%20(51).jpg)](https://www.wil-u.com/blog/how-community-integrated-care-are-transforming-retail)

### [Transforming Retail: Community Integrated Care & Inspire By with Wil-U](https://www.wil-u.com/blog/how-community-integrated-care-are-transforming-retail)

Community Integrated Care and Inspire By currently support over 70 individuals across four shop locations. Each person’s support is tailored to their strengths and ambitions, with roles designed to suit their unique journey. The initiative is all about empowering people with learning disabilities and additional support needs, helping them build employability skills and qualifications through...

[Read More](https://www.wil-u.com/blog/how-community-integrated-care-are-transforming-retail)

[![Wil-U Visit to CSSEF ](https://www.wil-u.com/hubfs/Image%20(34).jpg)](https://www.wil-u.com/blog/cssefs-retail-journey)

### [CSSEF’s Retail Journey & Strengthening a Wil-U Family Partnership.](https://www.wil-u.com/blog/cssefs-retail-journey)

CSSEF (Chloe and Sophie’s Special Ear Fund) started with one simple goal: to make life a little brighter for deaf children in their local community. Inspired by sisters Chloe and Sophie Jackson, the charity has spent over 15 years raising funds and spreading awareness to help local schools and services offer better support to Deaf children.

[Read More](https://www.wil-u.com/blog/cssefs-retail-journey)

---

## Why We Do What We Do

left-quote Created with Sketch.

We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

![Samaritans-Guildford](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/Samaritans-Guildford.webp?width=50&height=19&name=Samaritans-Guildford.webp)

Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

![Martlets\_Hospice](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/Martlets_Hospice.webp?width=50&height=26&name=Martlets_Hospice.webp)

Martlets Hospice

left-quote Created with Sketch.

Completely painless!

![Tynedale Hospice](https://www.wil-u.com/hs-fs/hubfs/Tynedale%20Hospice.webp?width=50&height=16&name=Tynedale%20Hospice.webp)

Tynedale Hospice

left-quote Created with Sketch.

Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

![Yorkshire\_Cancer\_Research](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/Yorkshire_Cancer_Research.webp?width=50&height=50&name=Yorkshire_Cancer_Research.webp)

Yorkshire Cancer Research

left-quote Created with Sketch.

We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

![37](https://www.wil-u.com/hs-fs/hubfs/37.webp?width=50&height=33&name=37.webp)

Save The Children UK

left-quote Created with Sketch.

We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

![ELF](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/ELF.webp?width=50&height=60&name=ELF.webp)

ELF

## Want to learn more about our Digital Gift Aid Solution and arrange a demo? Let’s talk

#### We’d love to know more about your charity and explore how Wil-U may be able to help

Please fill out the form and one of our experts will contact you

## Check out these articles

[End of Support for Windows 10: What It Means for Charity Retail](https://www.wil-u.com/blog/end-of-support-for-windows-10)

[Insights](https://www.wil-u.com/blog/tag/insights)

Microsoft’s upcoming transition could bring significant costs and disruptions to thousands of charity shops. Are you prepared for the impact?

[Read More](https://www.wil-u.com/blog/end-of-support-for-windows-10)

[St Giles increase Gift Aid signup by 98% with Wil-U!](https://www.wil-u.com/blog/st-giles-increase-gift-aid-signup-by-98-with-wil-u)

[News](https://www.wil-u.com/blog/tag/news)

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an ...

[Read More](https://www.wil-u.com/blog/st-giles-increase-gift-aid-signup-by-98-with-wil-u)

[Wil-U Helps RSPCA Charity Shops Nationwide](https://www.wil-u.com/blog/wil-u-helps-rspca-charity-shops-nationwide)

[News](https://www.wil-u.com/blog/tag/news)

One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for ...

[Read More](https://www.wil-u.com/blog/wil-u-helps-rspca-charity-shops-nationwide)

[Hospice Shop Reporting](https://www.wil-u.com/blog/hospice-shop-reporting)

[News](https://www.wil-u.com/blog/tag/news)

The EPOS you need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such ...

[Read More](https://www.wil-u.com/blog/hospice-shop-reporting)

[What’s Involved In A Charity POS Demo?](https://www.wil-u.com/blog/charity-pos-demo)

[News](https://www.wil-u.com/blog/tag/news)

Ever wondered how our Charity POS Demo works?

[Read More](https://www.wil-u.com/blog/charity-pos-demo)

[How To Make A Gift Aid Claim EASY!](https://www.wil-u.com/blog/how-to-make-a-gift-aid-claim-easy)

[News](https://www.wil-u.com/blog/tag/news)

When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And ...

[Read More](https://www.wil-u.com/blog/how-to-make-a-gift-aid-claim-easy)

[Wil-U Go Beyond Charity EPOS Systems](https://www.wil-u.com/blog/wil-u-go-beyond-charity-epos-systems)

[News](https://www.wil-u.com/blog/tag/news)

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution… ...

[Read More](https://www.wil-u.com/blog/wil-u-go-beyond-charity-epos-systems)

[St Helena Hospice & Wil-U](https://www.wil-u.com/blog/st-helena-hospice-wil-u)

[Gift Aid](https://www.wil-u.com/blog/tag/gift-aid)

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and ...

[Read More](https://www.wil-u.com/blog/st-helena-hospice-wil-u)

[Wil-U Solutions Continue to Lead the Way](https://www.wil-u.com/blog/wil-u-solutions-continue-to-lead-the-way)

[News](https://www.wil-u.com/blog/tag/news)

Wil-U Solutions Continue to Lead the Way Wil-U Solutions are the fastest growing charity retail solution provider on the market… and we’ve taken the next step by inviting all our ...

[Read More](https://www.wil-u.com/blog/wil-u-solutions-continue-to-lead-the-way)

[A Charity EPOS System for everyone](https://www.wil-u.com/blog/a-charity-epos-system-for-everyone)

[News](https://www.wil-u.com/blog/tag/news)

Could a Wil-U Charity EPOS System be just what your shop needs?! It’s easy to get mind-blown by the possibilities of modern charity EPOS technology. With a smooth-talking salesman ...

[Read More](https://www.wil-u.com/blog/a-charity-epos-system-for-everyone)

[How online selling is changing charity retail](https://www.wil-u.com/blog/how-online-selling-is-changing-charity-retail)

[News](https://www.wil-u.com/blog/tag/news)

In the wake of the biggest charity retail event of the year, we’re reflecting on one of its hottest topics. Online selling for charities .

[Read More](https://www.wil-u.com/blog/how-online-selling-is-changing-charity-retail)

[How are charity shops coping with the influx of charity donations?](https://www.wil-u.com/blog/coping-with-charity-donations)

[Gift Aid](https://www.wil-u.com/blog/tag/gift-aid)

Since the reopening of shops earlier this year, there have been reports of increased donations and record sales being made. This is amazing for charities up and down the country. ...

[Read More](https://www.wil-u.com/blog/coping-with-charity-donations)

[Gift Aid for Charities: Keeping It Simple](https://www.wil-u.com/blog/gift-aid-for-charities)

[Gift Aid](https://www.wil-u.com/blog/tag/gift-aid)

Gift Aid can be challenging, there’s no denying it. Between labelling donations, all of the forms and explaining it to volunteers and customers multiple times a day – the time it ...

[Read More](https://www.wil-u.com/blog/gift-aid-for-charities)

[Growing and Adapting with Martlets Hospice](https://www.wil-u.com/blog/growing-and-adapting-with-martlets-hospice)

[News](https://www.wil-u.com/blog/tag/news)

When the pandemic was closing everything down, Martlets Hospice took the opportunity to completely transform their retail operation, improve the way they were working, and ...

[Read More](https://www.wil-u.com/blog/growing-and-adapting-with-martlets-hospice)

[Save the Children join a growing Wil-U family](https://www.wil-u.com/blog/save-the-children-join-a-growing-wil-u-family)

[News](https://www.wil-u.com/blog/tag/news)

We are delighted to announce that Save the Children are now part of the Wil-U family! They join Martlets Hospice, John Eastwood Hospice, Penny Brohn, Wakefield Samaritans and the ...

[Read More](https://www.wil-u.com/blog/save-the-children-join-a-growing-wil-u-family)

[Wil-U is approved by HQP, The Care Procurement Specialists!](https://www.wil-u.com/blog/we-are-now-part-of-the-hospice-quality-partnership)

[News](https://www.wil-u.com/blog/tag/news)

We’re super excited to announce that we are the only technology supplier approved by HQP, The Care Procurement Specialists! HQP are experts in procurement for the care sector, ...

[Read More](https://www.wil-u.com/blog/we-are-now-part-of-the-hospice-quality-partnership)

[Launching Volunteer Sign Up with the Charity Retail Association!](https://www.wil-u.com/blog/volunteer-sign-up-with-the-charity-retail-association)

[News](https://www.wil-u.com/blog/tag/news)

As part of Volunteer Week 2020, Wil-U have launched a volunteer sign-up system in partnership with the Charity Retail Association (CRA).

[Read More](https://www.wil-u.com/blog/volunteer-sign-up-with-the-charity-retail-association)

[Implementing digital Gift Aid Sign Up with Oxfam](https://www.wil-u.com/blog/implementing-digital-gift-aid-sign-up-with-oxfam)

[News](https://www.wil-u.com/blog/tag/news)

What sold us on PXtech was the people. They gave us really good advice, a great service and the team is extremely friendly and flexible. – Evelyn Dukes, Technology Programme ...

[Read More](https://www.wil-u.com/blog/implementing-digital-gift-aid-sign-up-with-oxfam)

[Improving Gift Aid with Guildford Samaritans](https://www.wil-u.com/blog/improving-gift-aid-for-guildford-samaritans)

[News](https://www.wil-u.com/blog/tag/news)

From sign up through to processing: Improving Gift Aid for Guildford Samaritans Guildford Samaritans work to assist anyone who’s struggling to cope by offering listening and ...

[Read More](https://www.wil-u.com/blog/improving-gift-aid-for-guildford-samaritans)

![hqp-1](https://www.wil-u.com/hs-fs/hubfs/hqp-1.webp?width=120&height=115&name=hqp-1.webp "hqp-1")

![Untitled design (61)](https://www.wil-u.com/hs-fs/hubfs/Untitled%20design%20(61).png?width=107&height=126&name=Untitled%20design%20(61).png "Untitled design (61)")

![Corporate\_Member\_Logo\_368c\_green-2048x790](https://www.wil-u.com/hs-fs/hubfs/Corporate_Member_Logo_368c_green-2048x790.webp?width=357&height=138&name=Corporate_Member_Logo_368c_green-2048x790.webp "Corporate_Member_Logo_368c_green-2048x790")

[![Wil-U-Logo-150-1](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Logo-150-1.png?width=100&height=100&name=Wil-U-Logo-150-1.png)](https://www.wil-u.com)

- [About Wil-U](https://www.wil-u.com/about-us)
- [Meet The Team](https://www.wil-u.com/our-team)
- [Testimonials](https://www.wil-u.com/testimonials)
- [Solutions Overview](https://www.wil-u.com/charity-solutions)
- [Our EPOS Solution](https://www.wil-u.com/charity-epos)
- [Charity Café POS](https://www.wil-u.com/charity-cafe-pos-systems)
- [Short-Term & Event Solutions](https://www.wil-u.com/event-pos-system)
- [End-To-End Digital Gift Aid](https://www.wil-u.com/digital-gift-aid)
- [Reporting & Control](https://www.wil-u.com/charity-reports)
- [What Is The Wil-U Family?](https://www.wil-u.com/our-community)
- [Zettle by PayPal](https://www.wil-u.com/zettle-card-machine)
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- [RSPCA](https://www.wil-u.com/rspca)
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