Every Wil-U customer is welcomed in as part of the Wil-U Family. Joining the Wil-U Family is joining a group of like-minded charities, whose purpose is more than the technology, it's about all the things that drive the success of our organisations.
We know that running a charity retail operation can be challenging. The Wil-U Family regularly come together to help each other succeed through our regular meetings and newsletters. The Family talks about wins, losses, best practice and how we can all operate more efficiently to be successful.
We, at Wil-U understand that our charity solutions need to evolve, and this evolution is driven by the needs of the Wil-U Family members as well as Wil-U’s own investment and research. Through our regular meetings we discuss ideas and decide on the developments that have and will continue to shape the future of charity retail and fund raising. This is what has helped make Wil-U the most intuitive solution on the market.
We’re really proud of the community we are building with Wil-U. Being part of our community means having a wealth of knowledge on hand when you need it.
We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it! So happy!
This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!
Completely painless!
It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!
Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!
We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.
We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!