--- title: Testimonials description: Discover the transformative power of Wil-U's cost-effective EPOS solutions. Streamline processes, elevate success, and unlock a world of possibilities. --- [Skip to main content](https://www.wil-u.com/testimonials#main-content) [![Wil-U-Logo-150-1](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Logo-150-1.png?width=100&height=100&name=Wil-U-Logo-150-1.png) ![Wil-U-Logo-150-1](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Logo-150-1.png?width=100&height=100&name=Wil-U-Logo-150-1.png) ![Wil-U White Logo](https://www.wil-u.com/hs-fs/hubfs/Wil-U%20White%20Logo.webp?width=100&height=50&name=Wil-U%20White%20Logo.webp) ![Wil-U White Logo](https://www.wil-u.com/hs-fs/hubfs/Wil-U%20White%20Logo.webp?width=100&height=50&name=Wil-U%20White%20Logo.webp)](https://www.wil-u.com) - Show submenu for About Us About Us - [About Wil-U](https://www.wil-u.com/about-us) - [Meet The Team](https://www.wil-u.com/our-team) - [Testimonials](https://www.wil-u.com/testimonials) - Show submenu for Our Solutions Our Solutions - [Solutions Overview](https://www.wil-u.com/charity-solutions) - Show submenu for EPOS EPOS - [Our EPOS Solution](https://www.wil-u.com/charity-epos) - [Charity Café POS](https://www.wil-u.com/charity-cafe-pos-systems) - [Short-Term & Event Solutions](https://www.wil-u.com/event-pos-system) - [End-To-End Digital Gift Aid](https://www.wil-u.com/digital-gift-aid) - [Reporting & Control](https://www.wil-u.com/charity-reports) - Show submenu for The Wil-U Family The Wil-U Family - [What Is The Wil-U Family?](https://www.wil-u.com/our-community) - [Success Stories](https://www.wil-u.com/blog/tag/success-stories) - Show submenu for Our Partners Our Partners - [Zettle By PayPal](https://www.wil-u.com/zettle-card-machine) - [Hospice Quality Partnerships](https://www.wil-u.com/hospice-solutions) - Show submenu for Resources Resources - [Blog](https://www.wil-u.com/blog) - [Success Stories](https://www.wil-u.com/blog/tag/success-stories) - [FAQs](https://www.wil-u.com/faqs) - [Gift Aid Demo](https://www.wil-u.com/gift-aid-demo) - [Retail Gift Aid Guide](https://www.wil-u.com/retail-gift-aid-solutions-guide) - [RSPCA](https://www.wil-u.com/rspca) Open main navigation Close main navigation - Show submenu for About Us About Us - About Us - [About Wil-U](https://www.wil-u.com/about-us) - [Meet The Team](https://www.wil-u.com/our-team) - [Testimonials](https://www.wil-u.com/testimonials) - Show submenu for Our Solutions Our Solutions - Our Solutions - [Solutions Overview](https://www.wil-u.com/charity-solutions) - Show submenu for EPOS EPOS - EPOS - [Our EPOS Solution](https://www.wil-u.com/charity-epos) - [Charity Café POS](https://www.wil-u.com/charity-cafe-pos-systems) - [Short-Term & Event Solutions](https://www.wil-u.com/event-pos-system) - [End-To-End Digital Gift Aid](https://www.wil-u.com/digital-gift-aid) - [Reporting & Control](https://www.wil-u.com/charity-reports) - Show submenu for The Wil-U Family The Wil-U Family - The Wil-U Family - [What Is The Wil-U Family?](https://www.wil-u.com/our-community) - [Success Stories](https://www.wil-u.com/blog/tag/success-stories) - Show submenu for Our Partners Our Partners - Our Partners - [Zettle By PayPal](https://www.wil-u.com/zettle-card-machine) - [Hospice Quality Partnerships](https://www.wil-u.com/hospice-solutions) - Show submenu for Resources Resources - Resources - [Blog](https://www.wil-u.com/blog) - [Success Stories](https://www.wil-u.com/blog/tag/success-stories) - [FAQs](https://www.wil-u.com/faqs) - [Gift Aid Demo](https://www.wil-u.com/gift-aid-demo) - [Retail Gift Aid Guide](https://www.wil-u.com/retail-gift-aid-solutions-guide) - [RSPCA](https://www.wil-u.com/rspca) - [Log In](https://www.wil-u.com/control-centre-login) [Get In Touch](https://www.wil-u.com/get-in-touch) [Log In](https://www.wil-u.com/control-centre-login) [Get In Touch](https://www.wil-u.com/get-in-touch) # This is why we do what we do We’re proud to support charities with our , effective charity retail solutions. Don’t just take our word for it, hear it from our Wil-U Family. [Start A Conversation](https://www.wil-u.com/start-a-conversation/step-1) [Get In Touch](https://www.wil-u.com/get-in-touch) ![St Helena](https://www.wil-u.com/hubfs/Wil-U-Theme-2023/Images/St%20Helena.webp "St Helena") "It really was plug in and go, just requiring a phone call to Wil-U for an access code to make each system live. Staff and volunteers didn't require training. The POS is very self-explanatory even for those volunteers that have never worked in a retail setting before." ### St Helena Hospice --- ![St\_Giles\_Hospice](https://www.wil-u.com/hs-fs/hubfs/St_Giles_Hospice-removebg-preview%20(1).webp?width=204&height=204&name=St_Giles_Hospice-removebg-preview%20(1).webp "St_Giles_Hospice") "A standout for us was the Wil-U Control Centre. The ease of which we are now able to access data and make relevant commercial decisions has been quite simply a game changer! We’re now starting to see a marked increase in our gift aid performance too. Our Gift Aid sign up has increased a massive 98%. The move from paper-based sign up to digital has been transformational and the teams love it!" ### St Giles Hospice --- ![ELF](https://www.wil-u.com/hubfs/Wil-U-Theme-2023/Images/ELF.webp "ELF") "The Wil-U team have been so helpful. They really took the time to understand the challenges we were facing and provide a solution that would help us generate more income over the coming months. They’ve stayed in touch after implementation to see how we’re getting on and help us make more of the system too – I’d recommend them to anyone.” ### ELF --- ![Naomi\_House\_\_\_Jacks\_Place-removebg-preview](https://www.wil-u.com/hs-fs/hubfs/Naomi_House___Jacks_Place-removebg-preview.webp?width=300&height=300&name=Naomi_House___Jacks_Place-removebg-preview.webp "Naomi_House___Jacks_Place-removebg-preview") "The support team are incredible and very patient” ### Naomi House & Jacksplace --- ![Samaritans-Guildford](https://www.wil-u.com/hubfs/Wil-U-Theme-2023/Images/Samaritans-Guildford.webp "Samaritans-Guildford") "We chose Wil-U because it was most suited to our organisation. Other suppliers didn’t seem to be thinking about future proofing. Wil-U is more forward thinking. The costs are much cheaper for an infinitely better product. Other suppliers were all very expensive" ### Guildford Samaritans --- ![Yorkshire\_Cancer\_Research](https://www.wil-u.com/hubfs/Wil-U-Theme-2023/Images/Yorkshire_Cancer_Research.webp "Yorkshire_Cancer_Research") “Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first, but they’ve taken to it like a duck to water!” ### Yorkshire Cancer Research --- ![Martlets\_Hospice](https://www.wil-u.com/hs-fs/hubfs/Wil-U-Theme-2023/Images/Martlets_Hospice.webp?width=350&height=184&name=Martlets_Hospice.webp "Martlets_Hospice") "This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need! With Wil-U the conversation is not just about what solutions Wil-U provides. It’s more about where you would like to get to, what you want to achieve, and how Wil-U can help you get there." ### Martlets Hospice --- ![brandon-trust-1](https://www.wil-u.com/hs-fs/hubfs/brandon-trust-1.webp?width=300&height=145&name=brandon-trust-1.webp "brandon-trust-1") "Our processes have streamlined & Gift Aid has increased 4-fold since joining Wil-U. And to top it off they are just amazing people." ### Brandon Trust --- ![Imperial Charity logo-2](https://www.wil-u.com/hs-fs/hubfs/Imperial%20Charity%20logo-2.jpg?width=300&height=151&name=Imperial%20Charity%20logo-2.jpg "Imperial Charity logo-2") "We are really enjoying using the new system and are very grateful to have chosen a supplier who is so responsive and whose solution is so well suited to our needs." ### Imperial Charity --- ![Community-Integrated-Care-660x660](https://www.wil-u.com/hs-fs/hubfs/Community-Integrated-Care-660x660.png?width=300&height=300&name=Community-Integrated-Care-660x660.png "Community-Integrated-Care-660x660") "To say we are delighted is an understatement!" ### Community Integrated Care --- ![STC\_Logo\_Eng\_Stacked\_ColPos\_RGB (2)](https://www.wil-u.com/hs-fs/hubfs/STC_Logo_Eng_Stacked_ColPos_RGB%20(2).png?width=250&height=258&name=STC_Logo_Eng_Stacked_ColPos_RGB%20(2).png "STC_Logo_Eng_Stacked_ColPos_RGB (2)") "We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.!" ### Save the Children UK --- Join Our Family of Charities - ![1](https://www.wil-u.com/hs-fs/hubfs/6.webp?width=150&height=100&name=6.webp) - ![2](https://www.wil-u.com/hs-fs/hubfs/38.webp?width=150&height=100&name=38.webp) - ![3](https://www.wil-u.com/hs-fs/hubfs/1.webp?width=150&height=100&name=1.webp) - ![4](https://www.wil-u.com/hs-fs/hubfs/43.webp?width=150&height=100&name=43.webp) - ![5](https://www.wil-u.com/hs-fs/hubfs/5.webp?width=150&height=100&name=5.webp) - ![6](https://www.wil-u.com/hs-fs/hubfs/7.webp?width=150&height=100&name=7.webp) - ![7](https://www.wil-u.com/hs-fs/hubfs/39.webp?width=150&height=100&name=39.webp) - ![8](https://www.wil-u.com/hs-fs/hubfs/48.webp?width=150&height=100&name=48.webp) - ![9](https://www.wil-u.com/hs-fs/hubfs/2.webp?width=150&height=100&name=2.webp) - ![10](https://www.wil-u.com/hs-fs/hubfs/3.webp?width=150&height=100&name=3.webp) - 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Let’s talk #### We’d love to know more about your charity and explore how Wil-U may be able to help Please fill out the form and one of our experts will contact you ## Check out these articles [End of Support for Windows 10: What It Means for Charity Retail](https://www.wil-u.com/blog/end-of-support-for-windows-10) [Insights](https://www.wil-u.com/blog/tag/insights) Microsoft’s upcoming transition could bring significant costs and disruptions to thousands of charity shops. Are you prepared for the impact? [Read More](https://www.wil-u.com/blog/end-of-support-for-windows-10) [St Giles increase Gift Aid signup by 98% with Wil-U!](https://www.wil-u.com/blog/st-giles-increase-gift-aid-signup-by-98-with-wil-u) [News](https://www.wil-u.com/blog/tag/news) Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an ... [Read More](https://www.wil-u.com/blog/st-giles-increase-gift-aid-signup-by-98-with-wil-u) [Wil-U Helps RSPCA Charity Shops Nationwide](https://www.wil-u.com/blog/wil-u-helps-rspca-charity-shops-nationwide) [News](https://www.wil-u.com/blog/tag/news) One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for ... [Read More](https://www.wil-u.com/blog/wil-u-helps-rspca-charity-shops-nationwide) [Hospice Shop Reporting](https://www.wil-u.com/blog/hospice-shop-reporting) [News](https://www.wil-u.com/blog/tag/news) The EPOS you need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such ... [Read More](https://www.wil-u.com/blog/hospice-shop-reporting) [What’s Involved In A Charity POS Demo?](https://www.wil-u.com/blog/charity-pos-demo) [News](https://www.wil-u.com/blog/tag/news) Ever wondered how our Charity POS Demo works? [Read More](https://www.wil-u.com/blog/charity-pos-demo) [How To Make A Gift Aid Claim EASY!](https://www.wil-u.com/blog/how-to-make-a-gift-aid-claim-easy) [News](https://www.wil-u.com/blog/tag/news) When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And ... [Read More](https://www.wil-u.com/blog/how-to-make-a-gift-aid-claim-easy) [Wil-U Go Beyond Charity EPOS Systems](https://www.wil-u.com/blog/wil-u-go-beyond-charity-epos-systems) [News](https://www.wil-u.com/blog/tag/news) Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution… ... [Read More](https://www.wil-u.com/blog/wil-u-go-beyond-charity-epos-systems) [St Helena Hospice & Wil-U](https://www.wil-u.com/blog/st-helena-hospice-wil-u) [Gift Aid](https://www.wil-u.com/blog/tag/gift-aid) When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and ... [Read More](https://www.wil-u.com/blog/st-helena-hospice-wil-u) [Wil-U Solutions Continue to Lead the Way](https://www.wil-u.com/blog/wil-u-solutions-continue-to-lead-the-way) [News](https://www.wil-u.com/blog/tag/news) Wil-U Solutions Continue to Lead the Way Wil-U Solutions are the fastest growing charity retail solution provider on the market… and we’ve taken the next step by inviting all our ... [Read More](https://www.wil-u.com/blog/wil-u-solutions-continue-to-lead-the-way) [A Charity EPOS System for everyone](https://www.wil-u.com/blog/a-charity-epos-system-for-everyone) [News](https://www.wil-u.com/blog/tag/news) Could a Wil-U Charity EPOS System be just what your shop needs?! It’s easy to get mind-blown by the possibilities of modern charity EPOS technology. With a smooth-talking salesman ... [Read More](https://www.wil-u.com/blog/a-charity-epos-system-for-everyone) [How online selling is changing charity retail](https://www.wil-u.com/blog/how-online-selling-is-changing-charity-retail) [News](https://www.wil-u.com/blog/tag/news) In the wake of the biggest charity retail event of the year, we’re reflecting on one of its hottest topics. Online selling for charities . [Read More](https://www.wil-u.com/blog/how-online-selling-is-changing-charity-retail) [How are charity shops coping with the influx of charity donations?](https://www.wil-u.com/blog/coping-with-charity-donations) [Gift Aid](https://www.wil-u.com/blog/tag/gift-aid) Since the reopening of shops earlier this year, there have been reports of increased donations and record sales being made. This is amazing for charities up and down the country. ... [Read More](https://www.wil-u.com/blog/coping-with-charity-donations) [Gift Aid for Charities: Keeping It Simple](https://www.wil-u.com/blog/gift-aid-for-charities) [Gift Aid](https://www.wil-u.com/blog/tag/gift-aid) Gift Aid can be challenging, there’s no denying it. Between labelling donations, all of the forms and explaining it to volunteers and customers multiple times a day – the time it ... [Read More](https://www.wil-u.com/blog/gift-aid-for-charities) [Growing and Adapting with Martlets Hospice](https://www.wil-u.com/blog/growing-and-adapting-with-martlets-hospice) [News](https://www.wil-u.com/blog/tag/news) When the pandemic was closing everything down, Martlets Hospice took the opportunity to completely transform their retail operation, improve the way they were working, and ... [Read More](https://www.wil-u.com/blog/growing-and-adapting-with-martlets-hospice) [Save the Children join a growing Wil-U family](https://www.wil-u.com/blog/save-the-children-join-a-growing-wil-u-family) [News](https://www.wil-u.com/blog/tag/news) We are delighted to announce that Save the Children are now part of the Wil-U family! They join Martlets Hospice, John Eastwood Hospice, Penny Brohn, Wakefield Samaritans and the ... [Read More](https://www.wil-u.com/blog/save-the-children-join-a-growing-wil-u-family) [Wil-U is approved by HQP, The Care Procurement Specialists!](https://www.wil-u.com/blog/we-are-now-part-of-the-hospice-quality-partnership) [News](https://www.wil-u.com/blog/tag/news) We’re super excited to announce that we are the only technology supplier approved by HQP, The Care Procurement Specialists! HQP are experts in procurement for the care sector, ... [Read More](https://www.wil-u.com/blog/we-are-now-part-of-the-hospice-quality-partnership) [Launching Volunteer Sign Up with the Charity Retail Association!](https://www.wil-u.com/blog/volunteer-sign-up-with-the-charity-retail-association) [News](https://www.wil-u.com/blog/tag/news) As part of Volunteer Week 2020, Wil-U have launched a volunteer sign-up system in partnership with the Charity Retail Association (CRA). [Read More](https://www.wil-u.com/blog/volunteer-sign-up-with-the-charity-retail-association) [Implementing digital Gift Aid Sign Up with Oxfam](https://www.wil-u.com/blog/implementing-digital-gift-aid-sign-up-with-oxfam) [News](https://www.wil-u.com/blog/tag/news) What sold us on PXtech was the people. They gave us really good advice, a great service and the team is extremely friendly and flexible. – Evelyn Dukes, Technology Programme ... [Read More](https://www.wil-u.com/blog/implementing-digital-gift-aid-sign-up-with-oxfam) [Improving Gift Aid with Guildford Samaritans](https://www.wil-u.com/blog/improving-gift-aid-for-guildford-samaritans) [News](https://www.wil-u.com/blog/tag/news) From sign up through to processing: Improving Gift Aid for Guildford Samaritans Guildford Samaritans work to assist anyone who’s struggling to cope by offering listening and ... 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