Tailor Your Package To Best Suit Your Charity Shop System
From hardware and support through to stock control and Gift Aid, choose your plan
Includes
Wil-U POS
- Easy-to-use POS software
- POS hardware including tablet, tablet stand, cash drawer, receipt printer, and barcode scanner
- Flexible barcode printing
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- Real-time sales reporting
Support, software updates and hardware warranty included
Includes
Wil-U POS
- Easy-to-use POS software
- POS hardware including tablet, tablet stand, cash drawer, receipt printer, and barcode scanner
- Flexible barcode printing
Digital Gift Aid Sign Up
- Digital Gift Aid Sign Up and label printing software
- Gift Aid Sign Up hardware including tablet, tablet stand, and label printer
- Access to and management of your centralised donor directory
Gift Aid Processing
- Tracks Gift Aided sales, calculates the Gift Aid donation, sends donor communications and builds claims ready to submit straight to HMRC
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- Real-time sales reporting
- View and manage donor directory and Gift Aid claims
- Submit claims directly to HMRC via the Control Centre
Support, software updates and hardware warranty included
Includes
Digital Gift Aid Sign Up
- Digital Gift Aid Sign Up and label printing software
- Gift Aid Sign Up hardware including tablet, tablet stand, and label printer
- Access to and management of your centralised donor directory
Gift Aid Processing
- Tracks Gift Aided sales, calculates the Gift Aid donation, sends donor communications and builds claims ready to submit straight to HMRC
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- View and manage centralised donor directory and Gift Aid claims
- Submit claims directly to HMRC via the Control Centre
Support, software updates and hardware warranty included
£99.00
A SHOP PER MONTH
+£15 a month flat Gift Aid Processing fee
Includes
Wil-U POS
- Easy-to-use POS software
- POS hardware including tablet, tablet stand, cash drawer, receipt printer, and barcode scanner
- Flexible barcode printing
Digital Gift Aid Sign Up
- Digital Gift Aid Sign Up and label printing software
- Gift Aid Sign Up hardware including tablet, tablet stand, and label printer
- Access to and management of your centralised donor directory
Gift Aid Processing
- Tracks Gift Aided sales, calculates the Gift Aid donation, sends donor communications and builds claims ready to submit straight to HMRC
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- Real-time sales reporting
- View and manage donor directory and Gift Aid claims
- Submit claims directly to HMRC via the Control Centre
Support, software updates and hardware warranty incuded
£57.50
+Card reader to be purchased from chosen supplier.
Includes
Wil-U POS
- Easy-to-use POS software
- POS hardware including tablet, tablet stand, cash drawer, receipt printer, and barcode scanner
- Flexible barcode printing
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- Real-time sales reporting
Support, software updates and hardware warranty included
£41.50
A SHOP PER MONTH
+£15 a month flat Gift Aid Processing fee
Includes
Digital Gift Aid Sign Up
- Digital Gift Aid Sign Up and label printing software
- Gift Aid Sign Up hardware including tablet, tablet stand, and label printer
- Access to and management of your centralised donor directory
Gift Aid Processing
- Tracks Gift Aided sales, calculates the Gift Aid donation, sends donor communications and builds claims ready to submit straight to HMRC
Wil-U Control Centre
- Cloud-based centralised control of all shops
- Unlimited users included at no extra cost
- View and manage centralised donor directory and Gift Aid claims
- Submit claims directly to HMRC via the Control Centre
Support, software updates and hardware warranty included
Build your perfect solution
Wil-U is suitable for all charities, big and small. Our flexible modular system allows you to choose the functionality you need for your retail operations without paying for things you won’t use. Start with the basics and build as you grow or jump straight in with a fully comprehensive retail solution. Either way, you only ever pay for what you need. We operate a unique subscription model that means no upfront costs for most packages and reduced risk for you. We charge a fixed cost every month that includes everything (software, support services, hardware and hardware warranty).
Take a peek at our individual modules below by clicking on them to find out more and get in touch for a demo or quote.
Fixed price every month
Software, hardware and support included
Hardware replacements covered
Low risk
No upfront cost for most packages
Easy implementation
FAQs
Why is Wil-U so much cheaper than other charity shop technology suppliers?
Wil-U leverages the best of modern technology. Our systems work on Android (instead of Windows, for example) so we are much more flexible in terms of what hardware and peripherals we can use. That’s why we’re able to use tablets to host our software which are traditionally much more affordable to source, fix and replace compared to traditional POS hardware. We don't charge huge mark-ups on our products either. We genuinely want to help improve the sector by making technology more accessible to all charities.
How does the subscription model work?
Wil-U's unique subscription model is designed to make charity retail technology as accessible and affordable as possible. There are no upfront costs or hidden fees throughout your contract. All you pay is the monthly subscription price you see above and this includes software, hardware, warranty, delivery and support. The only thing you need to pay extra for is your card payment provider and consumables such as your receipt rolls and labels.
How does hardware on a subscription work?
Wil-U retains ownership of all the hardware throughout your subscription. This means that if the hardware becomes not fit for purpose due to general wear and tear, we are responsible for replacing that hardware. However, it is your responsibility to ensure that the hardware is not lost, stolen or damaged, so we recommend that you check it is covered on your insurance.
Do I have to have certain Wil-U modules for others to work?
Not at all! Wil-U is totally modular so you can choose whatever module/s you need that address your current priorities. All of our modules can work alone or be integrated with your current system.
How many Wil-U Tablets do I need?
We recommend at least one tablet per two modules, depending on what modules you choose. If you choose all of the modules, ideally you would host Gift Aid Sign Up and Connect on a customer-facing tablet, and Wil-U POS on a volunteer-facing tablet. However, it’s totally up to you!
Can Wil-U integrate with my other systems?
Absolutely! We have a strong background in data transfer and system integration. We would need to talk to your other supplier to discuss how their technology works and what is required to integrate with it. However, we are more than happy to work with other suppliers to do this!
What is the Wil-U Control Centre?
The Control Centre is an easy-to-use portal where you can manage everything from adding new users to entering your charity details, reviewing Gift Aid claims and viewing reports. If you’d like a detailed demo, just get in touch below and we’ll send you all of the info you need.
I already have my own tablet in my shop. Can I use that one or do I have to purchase a Wil-U Tablet?
We strongly recommend purchasing a Wil-U Tablet as it has been tried and tested, we’d support any issues you might be having, and it covers you for any repairs or replacements whenever needed.
What’s not included in the prices above?
We have tried to include everything we can in the monthly cost to make it as simple as possible. Unless otherwise stated, all of the required hardware (and replacements), software (and all updates), support and delivery is included in the cost. This excludes the below:
Gift Aid Sign Up – label rolls
Gift Aid Processing – cost of printing/sending letters to donors
Wil-U POS – card reader and associated fees, receipt rolls
Get in touch for a quote!
Contact us
Please note calls to this number are recorded for training and monitoring purposes.
About Us
Wil-U is part of the PXtech
family. PXtech have been
developing innovtive
technology solutions for
over 20 years.
![goldpartnertrans[59]](https://www.wil-u.com/wp-content/uploads/2021/10/goldpartnertrans59.png)



Let's stay in touch...
Useful Links
01332 921 399
info@wil-u.com
50 Canal St, Derby, DE1 2RJ
Please note calls to this number are recorded for training and monitoring purposes.
















Latest news, ideas and important information
The future of charity retail with Wil-U: Paperless, automated Gift Aid systems
Automated Gift Aid software helps Third Sector organisations maximise the potential of retail Gift Aid and is rapidly becoming the future of charity retail for both online and traditional shop-based charitable donations and purchases. Let’s look at the benefits of...
CRA Conference 2022
CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....
St Giles increase Gift Aid signup by 98% with Wil-U!
Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...
Wil-U Helps RSPCA Charity Shops Nationwide
One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...
Hospice Shop Reporting
The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such as St Helena, St Giles, Tynedale and many more.I have to say, what an amazing product...
What’s Involved In A Charity POS Demo?
Ever wondered how our Charity POS Demo works? As the saying goes, it’s always best to ‘try before you buy’. A Charity POS Demo enables you to do just that! Of course, you’re under no obligation to commit to any of our charity technology solutions. Just an hour (or...
How To Make A Gift Aid Claim EASY!
How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...
Wil-U Go Beyond Charity EPOS Systems
Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...
St Helena Hospice & Wil-U
When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...