Knowledge sharing and supporting fellow charity retailers
Our community is about more than the technology
We’re delighted that over 50 charities have chosen to join the Wil-U community. For us, it’s more than providing you with advanced technology that makes your life easier. That’s why each month, we host a town hall where our community comes together to talk about what it means to be a charity retailer.
Be a part of the community
We know that running a charity shop operation can be difficult and sometimes complicated. Luckily, the charity retail world is one of a kind who always come together to help each other succeed. In our monthly meetings, we do just that. The community talks about wins, losses, best practice and how we can all operate more efficiently to be successful.
Shape your solution
There are plenty of solutions out there that are bloated with features. A lot of the time, you really don’t need them! If you become a member of the Wil-U family, you get a say in what features go into your solution. We take every suggestion on board, discuss it with you and, if most of the community will benefit, we implement it.
A unique tap of knowledge
We’re really proud of the community we are building with Wil-U. Being part of our community means having a wealth of knowledge on hand when you need it. Not sure how to process Gift Aid on rag? Someone in our community does! Having problems with unreliable volunteers? You’re not the only one. Dreaming of a solution that actually does what you want it to? Join the Wil-U community and have your say!
Join the Wil-U family today
Contact us
Please note calls to this number are recorded for training and monitoring purposes.
About Us
Wil-U is part of the PXtech
family. PXtech have been
developing innovtive
technology solutions for
over 20 years.
![goldpartnertrans[59]](https://www.wil-u.com/wp-content/uploads/2021/10/goldpartnertrans59.png)



Let's stay in touch...
Useful Links
01332 921 399
info@wil-u.com
50 Canal St, Derby, DE1 2RJ
Please note calls to this number are recorded for training and monitoring purposes.
















Latest news, ideas and important information
CRA Conference 2022
CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....
St Giles increase Gift Aid signup by 98% with Wil-U!
Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...
Wil-U Helps RSPCA Charity Shops Nationwide
One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...
Hospice Shop Reporting
The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such as St Helena, St Giles, Tynedale and many more.I have to say, what an amazing product...
What’s Involved In A Charity POS Demo?
Ever wondered how our Charity POS Demo works? As the saying goes, it’s always best to ‘try before you buy’. A Charity POS Demo enables you to do just that! Of course, you’re under no obligation to commit to any of our charity technology solutions. Just an hour...
Our Gift Aid Claim FAQs
When working with charities to set up their POS systems and Gift Aid, we are asked a lot of questions. Some of our customers are very experienced, some have never made a Gift Aid claim. But, no matter how seasoned the charity is, there are still often questions about...
How To Make A Gift Aid Claim EASY!
How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...
Wil-U Go Beyond Charity EPOS Systems
Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...
St Helena Hospice & Wil-U
When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...