Knowledge sharing and supporting fellow charity retailers

Our community is about more than the technology

We’re delighted that over 50 charities have chosen to join the Wil-U community. For us, it’s more than providing you with advanced technology that makes your life easier. That’s why each month, we host a town hall where our community comes together to talk about what it means to be a charity retailer.

Be a part of the community

We know that running a charity shop operation can be difficult and sometimes complicated. Luckily, the charity retail world is one of a kind who always come together to help each other succeed. In our monthly meetings, we do just that. The community talks about wins, losses, best practice and how we can all operate more efficiently to be successful.

Shape your solution

There are plenty of solutions out there that are bloated with features. A lot of the time, you really don’t need them! If you become a member of the Wil-U family, you get a say in what features go into your solution. We take every suggestion on board, discuss it with you and, if most of the community will benefit, we implement it.

A unique tap of knowledge

We’re really proud of the community we are building with Wil-U. Being part of our community means having a wealth of knowledge on hand when you need it. Not sure how to process Gift Aid on rag? Someone in our community does! Having problems with unreliable volunteers? You’re not the only one. Dreaming of a solution that actually does what you want it to? Join the Wil-U community and have your say!

Join the Wil-U family today

Contact us

01332 921 399
info@wil-u.com

Please note calls to this number are recorded for training and monitoring purposes.

About Us

Wil-U is part of the PXtech
family. PXtech have been
developing innovtive
technology solutions for
over 20 years.

Click here to find out more.

Let's stay in touch...

Useful Links

Home
Our mission
Blog
Say hello

01332 921 399
info@wil-u.com

50 Canal St, Derby, DE1 2RJ

Please note calls to this number are recorded for training and monitoring purposes.

Wil-U is part of the PXtech family.

Terms and Conditions | Privacy Policy

Latest news, ideas and important information

 

CRA Conference 2022

CRA Conference 2022

CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....

read more
St Giles increase Gift Aid signup by 98% with Wil-U!

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...

read more
Wil-U Helps RSPCA Charity Shops Nationwide

Wil-U Helps RSPCA Charity Shops Nationwide

  One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...

read more

Hospice Shop Reporting

The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such as St Helena, St Giles, Tynedale and many more.I have to say, what an amazing product...

read more
What’s Involved In A Charity POS Demo?

What’s Involved In A Charity POS Demo?

Ever wondered how our Charity POS Demo works?  As the saying goes, it’s always best to ‘try before you buy’. A Charity POS Demo enables you to do just that! Of course, you’re under no obligation to commit to any of our charity technology solutions. Just an hour...

read more
Our Gift Aid Claim FAQs

Our Gift Aid Claim FAQs

When working with charities to set up their POS systems and Gift Aid, we are asked a lot of questions. Some of our customers are very experienced, some have never made a Gift Aid claim. But, no matter how seasoned the charity is, there are still often questions about...

read more
How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

read more

Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...

read more
St Helena Hospice & Wil-U

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...

read more