When working with charities to set up their POS systems and Gift Aid, we are asked a lot of questions. Some of our customers are very experienced, some have never made a Gift Aid claim. But, no matter how seasoned the charity is, there are still often questions about certain elements of the gift aid claim process. So, we’ve put together some of our most frequently asked questions.

What exactly IS Gift Aid?

In a nutshell, gift aid significantly increases the value of donations to your charity with no cost to the donor. As a scheme run by the government, it allows your charity to claim back the basic rate tax (or capital gains tax) that has been paid on the donation. The donor must be a UK tax payer and fill out a gift aid declaration.


How does Gift Aid calculation work?

Charities can only claim back the basic rate of tax (20%) earned on a donation. The charity will reclaim 20% of the amount earned before tax, which works out as 25% of the amount they receive.

So, for every £1 donation – a charity will receive £1.25p.

Do I need to declare cash gifts to HMRC?

An individual does not need to declare cash gifts if they are under £250. However, the donor does need to make a Gift Aid declaration in order for the charity to be able to claim. Many do this by asking the donor to fill out a paper Gift Aid form. With Wil-U though, Gift Aid declarations are simple! The donor pops their details into the Gift Aid tablet and their details are stored securely in the cloud.

What is the HMRC Gift Aid guidance?

In a nutshell, the person donating to your charity must have paid the same amount or more in Income Tax or Capital Gains Tax within that tax year and filled out a Gift Aid declaration. You can read more about claiming Gift Aid as a charity on the Gov.UK website.

What is GASDS?

GASDS is the Gift Aid Small Donation Scheme. This allows charities and CASCs (Community Amateur Sports Clubs) to claim a top up payment of 25% on smaller cash donations of under £30 without the need for a Gift Aid declaration. This allows charities to claim Gift Aid on things like bucket collections and collection tins etc. There are some rules with regards to the total over a tax year and your GASDS claim cannot be more than 10 times your total Gift Aid claim. You can read in more detail here.

What is Charities Online (HMRC)?

Charities Online is a HMRC online service for charities to claim repayments for Gift Aid. It can also be used to claim top-up payments under the Gift Aid Small Donations Scheme (GASDS). You can read more or register for Charities Online here.

How can Wil-U make Gift Aid easier?

Wil-Us Digital Gift Aid Solution is entirely paperless, making the signup process quick and simple for donors and charities alike! Alongside this, if a charity pairs the digital Gift Aid sign-up tablet with the Gift Aid EPOS, your claims can be submitted with the touch of a button!

Wil-U’s Gift Aid Processing starts building claims for you in the correct format to submit to HMRC and even automatically contacts your donors, so you don’t have to individually email every single one. Find out how we can make Gift Aid easy for you by clicking the button below!

Fancy a chat?


Fill in the form below and we’ll be in touch as soon as we can.

Read more

Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...

Wil-U Solutions Continue to Lead the Way

  Wil-U Solutions Continue to Lead the Way   Wil-U Solutions are the fastest growing charity retail solution provider on the market… and we’ve taken the next step by inviting all our employees to be shareholders. The move has created a company with employees...

How are charity shops coping with the influx of charity donations?

Since the reopening of shops earlier this year, there have been reports of increased donations and record sales being made. This is amazing for charities up and down the country. However, this sudden rise in donations and customers has made us wonder… are charity...

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

Time to embrace technology

Online donating is increasing year on year yet the charity retail sector is still lagging behind when it comes to updating fundraising processes. It has been almost 20 years since the first online donation but this still makes up less than 10% of total fundraising for...

Let's stay in touch...

Useful Links

Our mission
Say hello

01332 921 399

50 Canal St, Derby, DE1 2RJ

Please note calls to this number are recorded for training and monitoring purposes.

Wil-U is part of the PXtech family.

Terms and Conditions | Privacy Policy

Charity Retail Association Logo

Let's stay in touch...

By submitting your email address, your agreeing to us contacting you from time to time about our products and services.

Wil-U is part of the PXtech family.

Contact us

Say hello
01332 921 399

Please note calls to this number are recorded for training and monitoring purposes.