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Welcome to the Family

At Wil-U, we genuinely care about the people behind the charity shops. That’s why we travel across the UK to meet our incredible customers face-to-face. We love spending time with the dedicated individuals who make up the retail operations teams, hearing their stories, understanding their needs, and building lasting relationships. It’s these connections that inspire us and drive everything we do.

USPCA Visit
Brandon Trust Visit
St Giles Visit

Exchanging Ideas

We know that running a charity retail operation can be challenging. The Wil-U Family regularly comes together to help each other succeed through our regular meetings and newsletters.

We’re really proud of the community we are building with Wil-U. Being part of our community means having a wealth of knowledge on hand when you need it.

Exchanging Ideas
Shaping the future

Shaping the future

We, at Wil-U understand that our charity solutions need to evolve, and this evolution is driven by the needs of the Wil-U Family members as well as Wil-U’s own investment and research.

Through our regular meetings we discuss ideas and decide on the developments that have and will continue to shape the future of charity retail and fundraising. This is what has helped make Wil-U the most intuitive solution on the market.

Solutions for your Charity

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EPOS

A budget-friendly EPOS solution designed to significantly enhance your shop's sales efficiency and performance.

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Digital Gift Aid

An efficient Digital Gift Aid solution that reduces administrative tasks, ensures consistent retail income, and encourages sign ups.

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Reporting

Real-time reporting customised for each user, providing tailored information and tools to meet your specific needs.

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The Wil-U Family
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  • Central London RSPCA
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  • RSPCA Hull
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  • RSPCA Chesterfield & North Derbyshire
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  • Isle of Wight
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  • RSPCA bURTON
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  • SOI DOG
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  • cic
  • RSPCA Cambridgeshire new Logo
  • cransley-hospice-trust
  • 3R CHARITY
  • imperial charity
  • samaritans southend
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Success Stories

Wil-U Visit Brandon Trust

Enhancing Charity Retail: Brandon Trust's Success with Wil-U Solutions

Previously, we shared how Wil U helped Brandon Trust enhance its charity retail operations. A year later, we are excited to showcase how our solutions continue to drive positive change. This time, we focus on how our expertise supports their enterprises and streamlines operations to maximise their impact.

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A Collaboration That Works: North London Hospice's Onboarding Success

Deciding to switch from one charity retail system to another can be daunting. Finding a supplier who ensures a smooth and efficient onboarding process is crucial to success.

Read More

Why We Do What We Do

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We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it!  So happy!

Samaritans-Guildford

Guildford Samaritans

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This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!

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Martlets Hospice

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Completely painless!

Tynedale Hospice

Tynedale Hospice

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Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!

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Yorkshire Cancer Research

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We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.

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Save The Children UK

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We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!

ELF

ELF

Join the Wil-U family today

Dreaming of a solution that actually does what you want it to? Join the Wil-U Family and have your say!

Please fill out the form and one of our experts will contact you

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