Charity cafés have become increasingly popular in the charity retail sector and often provide a place for supporters and the local community to gather, socialise and relax. For the charity itself, cafés provide an excellent fundraising platform and a place to engage with supporters and often those you support. The right charity café POS system can make all the difference to efficiency and creating the right experience.
The Wil-U Charity Café POS System will aid communication between front and back of house and like all Wil-U systems it is easy-to-use and links to the rest of your retail estate through the Control Centre.
Set up specifically for the needs of your café, to take and place orders to meet the needs of your customers. If your customer wants to hold the pickles or add extra cheese, this can be recorded right at the POS so your kitchen will be aware of any modifications straight away.
Allergies and dietary requirements can be recorded directly within the order so wherever it goes, your customers’ requests will show
No need to memorise or write down table numbers. You can record a table number within each order so that wherever it goes, it will make it easy for your team to deliver accurately and timely
Orders at the POS can be sent wherever they are needed whether it’s straight to the kitchen or over to the barista for faster service. It eliminates the need for paper and makes doing a great job easier.
Wil-U’s tablet-based system allows you to move around freely, enabling you to take orders from the customer at their table. Great for customers with restricted mobility.
We just managed a Saturday with absolutely no problems, everybody learning as they went and even those that were worried about a new till really like it! So happy!
This seems almost too good to be true! The reporting from the Control Centre gives us all the data we need!
It was super easy to buy and very easy to set up. We took it out of the box, went through the steps and it all worked great. We started taking sales almost immediately!
Volunteers picked up using the system within five minutes – that’s a testament to how easy it is to use! Having never had an EPOS solution before, it was big news for us. There was some hesitation from the older volunteers at first but they’ve taken to it like a duck to water!
We’ve taken the opportunity over the last few months to really look at how we can improve and build for a successful future. Wil-U provides increased flexibility to our reporting and communication, helping us towards a more efficient way of working which has a direct impact on our bottom line.
We went from no Gift Aid to operating a fully digital and automated Gift Aid scheme in just two weeks!
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