Broadband For Charities

So you can stay connected with no downtime!

Say Goodbye to Downtime


Here at Wil-U, we understand the everyday challenges that charities face and the importance of having uninterrupted internet connection for your charity shops. That’s why our new Charity Shop Broadband solution promises excellent speeds as well as 4G backup. 

From card machine sales and stock management to Gift Aid and listing items on your eBay store, we’ll make sure you don’t miss a beat.

And because we understand charities better than most providers, all of our broadband solutions come with a support package included so that help is always on hand.

Charity Shop volunteer using Gift Aid EPOS System by Wil-U

What’s Included with Charity Shop Broadband?

Your pre-configured router

Your router will arrive ready to just ‘plug in and play’. No need for any complicated installations or technician appointments.


Wil-U Volunteer Sign up on Tablet

High speed internet connection

Choose from ADSL or Fibre connection with speeds of up to 80mbps using your existing phoneline.

Guest Access to your WiFi

Choose whether to have guest access to your WiFi. Perfect for charity shops with coffee bars and cafes. 

Only pay for what you need


Our tiered pricing means that you can choose the charity shop broadband package that suits your needs. So you won’t be paying for features you don’t have a requirement for.


Bolt Ons

Get in touch with our team to find out more about bolt ons and prices.

4G backup – so you always stay connected. If your broadband connection ever drops, the router will automatically switch over to mobile internet via the dongle connected to your router.

Wireless Access Point (WAP) – Installing a wireless access point will ensure that your WiFi reaches every corner of your store.

Phoneline Installation – If you don’t have an existing phone line, Wil-U can provide one. 



Tier 1
What's Included?
  • A pre-configured ADSL or Fibre router
  • Web chat and telephone support (Mon-Fri 8am-6pm)

From £30 per shop per month


Tier 2
What's Included?

Everything in Tier 1 plus;

  • An out-of-hours callback support service.

From £45 per shop per month


Tier 3
What's Included?

Everything in Tiers 1&2 as well as a fully managed bespoke service. Please speak to our sales team or ask us a question about this service here.

Our Blog

Latest Articles

CRA Conference 2022

CRA Conference 2022

CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....

St Giles increase Gift Aid signup by 98% with Wil-U!

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...

Wil-U Helps RSPCA Charity Shops Nationwide

Wil-U Helps RSPCA Charity Shops Nationwide

  One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...

The Wil-U Family

Elf Exexter Leukaemia Fund Logo
Samaritans Wakefield & District Logo
National Star Logo
John Eastwood Hospice Trust Logo
Dropinn Ireland Logo
Penny Brohn UK Logo
Tynedale Hospice at Home Logo
CWA Logo
Leeds Womens Aid Logo
Samaritans Stratford upon Avon Logo
Yorkshire's Brain Tumour Charity Logo

Ready to Make a Change?

Contact the team today and find out more about Will-U Connect and how it can help your charity to improve it’s supporter engagement.