The Importance of the Small Stuff

26 Jul 2019Small charities

 

There are a lot of great small charities that sometimes don’t get the recognition they deserve due to the unique nature of their cause. To remind people everywhere that small doesn’t mean unimportant, we wanted to write about a few of the small things you might be forgetting that could make a big difference to your charity.

1. Reward your volunteers

Something as small as a quick ‘thank you’ to your team of staff and volunteers could go a long way to improving work ethic and engagement. Better still, rewarding them with small gifts when they have achieved something particularly impressive will boost motivation and encourage other volunteers to work harder too.

2. Make an impressive window display

Make a good first impression by getting creative with your window displays. Enticing displays can be created easily with your team and a few props from your store and could make a huge difference to increasing footfall.

3. Don’t forget to ask people about Gift Aid

Often one of the largest barriers to increasing the rate of Gift Aid sign ups is staff in store forgetting or feeling too uncomfortable to ask donors if they’re eligible to sign up. Doing so could make all the difference! Don’t forget to urge your volunteers to remember to ask the question. Alternatively, some digital Gift Aid sign up solutions could remove the need to ask uncomfortable questions altogether by allowing donors to input their own information on a modern touchscreen interface.

4. Allow your volunteers to grow

Giving your volunteers a little extra time to develop their skills in store is essential to building the strongest team out there. Allow them to take courses on the back office PC, practice their selling skills on the shop floor, or let them plan a fundraising event. Giving them room to grow their skills and develop their professional profile is a great way to create lasting, knowledgeable volunteers.

5. Talk to your donors!

Engaging with donors is one of the most important things you could do as a charity leader. In order to fully engage donors, you should open up a two-way form of communication – talk to them, not at them! Ask for donors’ advice and get them involved in community events to create loyal givers who feel like they really have a connection with you, your store and your cause.

It’s all too easy to get bogged down trying to juggle all the policies and procedures that come with managing a charity shop.While the big things may seem more important, the small stuff adds up. Making sure that someone is taking care of those little things is essential and will create a solid foundation for you and your team to reach their full potential and raise valuable funds for your cause.

 

Read more

Customer Display with a Difference

 Customer Display with a Difference Here at Wil-U, we’re carrying on as normal as much as possible. That means continuing to develop new innovative features and modules! Our most recent release included the introduction of Wil-U Customer Display. Wil-U Customer...

Gift Aid Process Is A Pain In The Neck

You know it. Volunteers know it. And most importantly, donors know it too. The Gift Aid process can be confusing and seemingly complicated. Also, asking people about tax can be awkward and donors don’t want to be held up by the faff of filling in forms when they’re...

How Wil-U POS is helping Drop Inn make more money

How Wil-U POS is helping Drop Inn make more money Drop Inn brings hope, help and healing to people who are living in situations of desperate need in over 20 countries. Drop Inn has countless projects across the world and its main source of income comes from its...

How to choose the best charity till for you

 How to choose the best charity till for you   Finding the right charity till solution can sometimes be a bit of a minefield. With so many options on the market to choose from and so many boasting the latest thingamajig, it can be difficult to know where to...

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

Let's stay in touch...

Useful Links

Home
Our mission
Blog
Say hello

01332 921 399
info@wil-u.com

50 Canal St, Derby, DE1 2RJ

Please note calls to this number are recorded for training and monitoring purposes.

Wil-U is part of the PXtech family.

Terms and Conditions | Privacy Policy

Latest news, ideas and important information

 

CRA Conference 2022

CRA Conference 2022

CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....

read more
St Giles increase Gift Aid signup by 98% with Wil-U!

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...

read more
Wil-U Helps RSPCA Charity Shops Nationwide

Wil-U Helps RSPCA Charity Shops Nationwide

  One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...

read more

Hospice Shop Reporting

The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such as St Helena, St Giles, Tynedale and many more.I have to say, what an amazing product...

read more
What’s Involved In A Charity POS Demo?

What’s Involved In A Charity POS Demo?

Ever wondered how our Charity POS Demo works?  As the saying goes, it’s always best to ‘try before you buy’. A Charity POS Demo enables you to do just that! Of course, you’re under no obligation to commit to any of our charity technology solutions. Just an hour...

read more
Our Gift Aid Claim FAQs

Our Gift Aid Claim FAQs

When working with charities to set up their POS systems and Gift Aid, we are asked a lot of questions. Some of our customers are very experienced, some have never made a Gift Aid claim. But, no matter how seasoned the charity is, there are still often questions about...

read more
How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

read more

Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...

read more
St Helena Hospice & Wil-U

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...

read more

Contact us

01332 921 399
info@wil-u.com

Please note calls to this number are recorded for training and monitoring purposes.

About Us

Wil-U is part of the PXtech
family. PXtech have been
developing innovtive
technology solutions for
over 20 years.

Click here to find out more.