Coronavirus (COVID-19) Update

In light of the current Coronavirus pandemic we want to reassure our customers, partners and resellers that Wil-U is currently operating as normal.

To help keep everyone safe we’ve arranged for our team to provide all of our current services from a safe environment.

We understand that the strain on the Charity Retail industry is huge. We want to do all we can to help support you during these testing times. We have a hugely innovative team that are thinking of ways we might be able to help you and other businesses remain successful.

Our speciality is information technology but if there is anything you think we might be able to help with, please don’t hesitate to give us a call (whether you’re a current customer or not!).

We’ll be keeping an eye on the Government guidelines and should anything change, we’ll keep you updated here.

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Save the Children join a growing Wil-U family

Save the Children join a growing Wil-U family We are delighted to announce that Save the Children are now part of the Wil-U family! They join Martlets Hospice, John Eastwood Hospice, Penny Brohn, Wakefield Samaritans and the Fertility Foundation as the sixth...

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...

Time to embrace technology

Online donating is increasing year on year yet the charity retail sector is still lagging behind when it comes to updating fundraising processes. It has been almost 20 years since the first online donation but this still makes up less than 10% of total...

The future of charity retail with Wil-U: Paperless, automated Gift Aid systems

Automated Gift Aid software helps Third Sector organisations maximise the potential of retail Gift Aid and is rapidly becoming the future of charity retail for both online and traditional shop-based charitable donations and purchases. Let’s look at the benefits of...

The Humble Beginnings Of Gift Aid: How This Genius Idea Changed The Charity Game Forever

Gift Aid is a UK tax incentive available to all registered charities, social enterprises, and Community Amateur Sports Clubs, allowing them to reclaim additional money from HMRC from eligible donations. The Gift Aid scheme was originally introduced under the Finance...

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Latest news, ideas and important information

How to turn over a new leaf and make your charity shop more sustainable

Sep 4, 2023 | POS

Our planet is facing an environmental crisis that demands immediate and collective action, and as a result, sustainable practices are unequivocally crucial in playing our part in safeguarding the environment. The Charity retail donation/purchase model is inherently...

How to turbocharge item donations for your charity

Aug 9, 2023 | POS

As the director of a small-scale or local UK charity, it’s easy to feel like a little fish in a big pond, continuously outcompeted for direct donations by large national charities (with proportionally larger fundraising and promotional budgets). In the face of this,...

Revitalising revenue: strategies for driving growth in charity retail with EPOS

Jul 17, 2023 | POS

During an economic downturn, when many charities witness a drop in individual giving donations, charity shops provide an increasingly crucial source of revenue, as supporters will often purchase goods from a charity shop even when scaling back on their direct...

How Wil-U can connect you with your volunteers, supporters, and donors

Jul 3, 2023 | Gift Aid

One of the biggest challenges that small charities face when operating a profitable charity shop is finding enough volunteers, supporters, and donors to make the initiative financially viable which is why the Wil-U charity EPOS ecosystem goes beyond the practicalities...

Unlock The Magic Of Membership: Why Joining The Wil-U Family Is A No-Brainer!

Jun 6, 2023 | Gift Aid

Wil-U provides a dedicated EPOS solution for Third Sector and charitable organisations that run charity shops, making it easier for you to increase your Gift Aid contributions, help manage stock elements, smooths the sales process, and access your sales data in...

Maximise Your Giving Power: 5 Reasons Retail Gift Aid Automation Is A Game-Changer!

May 25, 2023 | Technology

Gift Aid is an extremely valuable tax relief that contributes millions worth of funds to Third Sector causes each year and is a crucial aspect of charity fundraising and retail in the UK. However, manually processing Gift Aid contributions is time-consuming and can be...

The Humble Beginnings Of Gift Aid: How This Genius Idea Changed The Charity Game Forever

May 11, 2023 | Gift Aid

Help for Hospice retail shops: What Wil-U offer to help boost your sales!

Apr 20, 2023 | News, POS

At Wil-U, we provide customisable technology modules for Hospice charity shops and online sales outlets across the UK. Our tablet-based EPOS and Gift Aid automation solution helps your volunteers and staff, shop managers, and head office team to raise more money for...

How Charity EPOS Systems Can Transform Your Charity Shops

Apr 13, 2023 | POS

A charity shop EPOS system can transform your charity shop retail operation in numerous ways, improving efficiency, accessibility, and revenues. In this article, we look at how EPOS systems are used in charity retail and the benefits of adopting a digital automated...