Coronavirus (COVID-19) Update

In light of the current Coronavirus pandemic we want to reassure our customers, partners and resellers that Wil-U is currently operating as normal.

To help keep everyone safe we’ve arranged for our team to provide all of our current services from a safe environment.

We understand that the strain on the Charity Retail industry is huge. We want to do all we can to help support you during these testing times. We have a hugely innovative team that are thinking of ways we might be able to help you and other businesses remain successful.

Our speciality is information technology but if there is anything you think we might be able to help with, please don’t hesitate to give us a call (whether you’re a current customer or not!).

We’ll be keeping an eye on the Government guidelines and should anything change, we’ll keep you updated here.

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Gift Aid Process Is A Pain In The Neck

You know it. Volunteers know it. And most importantly, donors know it too. The Gift Aid process can be confusing and seemingly complicated. Also, asking people about tax can be awkward and donors don’t want to be held up by the faff of filling in forms when they’re...

How to keep your charity’s data safe

With all the attention currently being paid to GDPR – compliance, consent, Data Protection Officers – it’s easy to lose track of the basics of data security. If you’ve made the leap into a more digital retail environment, or are thinking of doing so, you may be...

We’re going to Hospice UK National Conference!

We're going to be in Liverpool on 20-22 November at the Hospice UK National Conference! We'll be showing off the latest Wil-U product, Connect. Visit us on stand 19 to find out more about Wil-U and see a demo! Can't make it? Don't worry, you can see us at these events...

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

Customer Display with a Difference

Customer Display with a Difference Here at Wil-U, we’re carrying on as normal as much as possible. That means continuing to develop new innovative features and modules! Our most recent release included the introduction of Wil-U Customer Display. Wil-U Customer Display...

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01332 921 399
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50 Canal St, Derby, DE1 2RJ

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Latest news, ideas and important information

 

CRA Conference 2022

CRA Conference 2022

CRA Conference 2022: We’re Headline Sponsors…again! The CRA Conference is the biggest event in the charity retail calendar and one we look forward to every year! 2022 is no different! We’ll be in Harrogate for the CRA Conference and Exhibition as headline sponsors....

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St Giles increase Gift Aid signup by 98% with Wil-U!

St Giles increase Gift Aid signup by 98% with Wil-U!

Here at Wil-U, we love to hear how we’ve helped charities – so receiving this lovely review from St. Giles Hospice was just amazing! Emma Yates, Head of Retail, has reported an incredible 2350 new donors signed up in the first 8 weeks using Wil-U Digital Gift Aid and...

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Wil-U Helps RSPCA Charity Shops Nationwide

Wil-U Helps RSPCA Charity Shops Nationwide

  One thing that many people don’t realise about branches of the RSPCA and RSPCA charity shops is that they are separate independent, self-funded charities. This is the case for many Wil-U customers as they are governed by the overarching organisation but...

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Hospice Shop Reporting

The EPOS You Need for your hospice shop reporting Here at Wil-U, we understand the importance of monitoring your hospice shop performance and we currently work with hospices such as St Helena, St Giles, Tynedale and many more.I have to say, what an amazing product...

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What’s Involved In A Charity POS Demo?

What’s Involved In A Charity POS Demo?

Ever wondered how our Charity POS Demo works?  As the saying goes, it’s always best to ‘try before you buy’. A Charity POS Demo enables you to do just that! Of course, you’re under no obligation to commit to any of our charity technology solutions. Just an hour...

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Our Gift Aid Claim FAQs

Our Gift Aid Claim FAQs

When working with charities to set up their POS systems and Gift Aid, we are asked a lot of questions. Some of our customers are very experienced, some have never made a Gift Aid claim. But, no matter how seasoned the charity is, there are still often questions about...

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How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!

How To Make A Gift Aid Claim EASY!When it’s time to make a gift aid claim, the process can seem daunting. HMRC recognition and compliance, donor information, compiling spreadsheets of all of your donations….And all of this is before even submitting your claim! Then...

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Wil-U Go Beyond Charity EPOS Systems

Wil-U Go Beyond Charity EPOS Systems Not content in just being leading suppliers of charity epos systems, Wil-U introduce Charity Shop Broadband AND the Wil-U Gift Card Solution…Wil-U’s Charity EPOS Systems have improved the sales and gift aid processes of charity...

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St Helena Hospice & Wil-U

St Helena Hospice & Wil-U

When charity shops are looking at introducing a new POS system, there are a lot of important things to consider. There’s cost, functionality, the time it takes to train staff and volunteers… also whether the system will grow with the charity in the future. After...

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01332 921 399
info@wil-u.com

Please note calls to this number are recorded for training and monitoring purposes.

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Wil-U is part of the PXtech
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