With all the attention currently being paid to GDPR – compliance, consent, Data Protection Officers – it’s easy to lose track of the basics of data security. If you’ve made the leap into a more digital retail environment, or are thinking of doing so, you may be...

You know it. Volunteers know it. And most importantly, donors know it too.Asking people about tax can be awkward and donors don’t want to be held up by the faff of filling in forms when they’re just dropping off donations.So how can we make the Gift Aid process...

There are many reasons someone may come into your charity shop: on the hunt for a bargain, rummaging for a vintage find, looking for a particular film, album or book. But sometimes, those in your shop may be looking for something more: more info on your cause, how you...