Our modular pricing
Our solutions are pick and mix so you can decide what modules are most important to you. There’s no capital expenditure, just a small monthly fee that includes everything you need.
Use our handy calculator below to see how much Wil-U would cost for your shops or scroll down for more information about what’s included in each module.
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Choose your modules:
What Wil-U modules do you require?
How many shops do you have?
This will calculate your Wil-U subscription price on the assumption that you would like your selected modules in all of your shops.
If you have more than 100 shops, please contact us for a quote on firstname.lastname@example.org.
You have [item-278_quantity] shops.
Now you can select the modules and hardware you need.
How many tablets do you need?
We've calculated below the number of tablets we would recommend you have based on the modules you have chosen. We recommend having at least one tablet for the supporter-facing modules (Gift Aid Sign Up and Connect) and at least one tablet for your volunteer facing modules (POS and Engage).
Total price for all shops per month:
Total price for all shops per month:
This price is the total cost for all of your shops per month and is based on a minimum three year contract. It includes all of your hardware, software, delivery and support!
This price does not include the cost of your card machine. Wil-U POS can be integrated with your current card payment provider. However, if you don't have one or you'd like to change, we are partnered with SumUp. Please go to https://www.wil-u.com/sumup/ for more information.
All of our modules include access to the Wil-U Control Centre – a central point of control for all of your modules and reporting. Have as many users as you need at no extra cost. The prices below are based on a three-year contract. If you’d like a short-term contract, just drop as a message and we’ll see what we can do.
Why is Wil-U so much cheaper than other charity shop technology suppliers?
The main reason Wil-U is cheaper is that we started creating Wil-U from scratch and leveraged the best of modern technology. Our systems work on Android (instead of Windows, for example) so we are much more flexible in terms of what hardware and peripherals we can use. That’s why we’re able to use tablets to host our software which are traditionally much more affordable to source, fix and replace compared to traditional POS hardware. Finally, we don’t charge huge mark-ups on our products. We genuinely want to help improve the sector by making technology more accessible to all charities.
Do I have to have certain Wil-U modules for others to work?
Not at all! Wil-U is totally modular so you can choose whatever module/s you need that address your current priorities. All of our modules can work alone or be integrated with your current system.
How many Wil-U Tablets do I need?
We recommend at least one tablet per two modules, depending on what modules you choose. If you choose all of the modules, ideally you would host Gift Aid Sign Up and Connect on a customer-facing tablet, and Wil-U POS and Engage on a volunteer-facing tablet. However, it’s totally up to you!
Can Wil-U integrate with my other systems?
Absolutely! We have a strong background in data transfer and system integration. We would need to talk to your other supplier to discuss how their technology works and what is required to integrate with it. However, we are more than happy to work with other suppliers to do this!
How does hardware on a subscription work?
Wil-U retains ownership of all the hardware throughout your subscription. This means that if the hardware becomes not fit for purpose due to general wear and tear, we are responsible for replacing that hardware. However, it is your responsibility to ensure that the hardware is not lost, stolen or damaged, so we recommend that you check it is covered on your insurance.
What is the Wil-U Control Centre?
The Control Centre is an easy-to-use portal where you can manage everything from adding new users to entering your charity details, reviewing Gift Aid claims and viewing reports. If you’d like a detailed demo, just get in touch below and we’ll send you all of the info you need.
I already have my own tablet in my shop. Can I use that one or do I have to purchase a Wil-U Tablet?
We strongly recommend purchasing a Wil-U Tablet as it has been tried and tested, we’d support any issues you might be having, and it covers you for any repairs or replacements whenever needed.
What’s not included in the prices above?
We have tried to include everything we can in the monthly cost to make it as simple as possible. Unless otherwise stated, all of the required hardware (and replacements), software (and all updates), support and delivery is included in the cost. This excludes the below:
Gift Aid Sign Up – label rolls
Gift Aid Processing – cost of printing/sending letters to donors
Wil-U POS – card reader and associated fees, receipt rolls
Just send us a message and we’ll be more than happy to help!