Time to embrace technology

Time to embrace technology

Online donating is increasing year on year yet the charity retail sector is still lagging behind when it comes to updating fundraising processes. It has been almost 20 years since the first online donation but this still makes up less than 10% of total fundraising for...
How to keep your charity’s data safe

How to keep your charity’s data safe

With all the attention currently being paid to GDPR – compliance, consent, Data Protection Officers – it’s easy to lose track of the basics of data security. If you’ve made the leap into a more digital retail environment, or are thinking of doing so, you may be...
Choosing the Right Technology

Choosing the Right Technology

It’s easy to get whisked away by the possibilities of modern technology. It’s human nature to want the newest gadgets packed with endless features that empower you to be more productive, more efficient, more successful. With a smooth-talking salesman eager to dazzle...
Gift Aid is a pain in the neck

Gift Aid is a pain in the neck

You know it. Volunteers know it. And most importantly, donors know it too.Asking people about tax can be awkward and donors don’t want to be held up by the faff of filling in forms when they’re just dropping off donations.So how can we make the Gift Aid process...
Turning shoppers into supporters

Turning shoppers into supporters

There are many reasons someone may come into your charity shop: on the hunt for a bargain, rummaging for a vintage find, looking for a particular film, album or book. But sometimes, those in your shop may be looking for something more: more info on your cause, how you...